Amwell’s Roy Schoenberg: Telehealth Post-Pandemic is “Entrenched Inside” Traditional Healthcare

There are few better positioned to speculate on what’s next for telehealth than Roy Schoenberg, co-CEO & President, of Amwell. After 15 years, more than $710M in total funding, and probably the best analogies out there for describing telehealth’s potential as a disruptive technology, Roy weighs in on just how unprecedented COVID19 has been for the uptake and evolution of virtual care. “Historically, people thought, could telehealth be as good as a physical visit? The reality of COVID,” says Roy, “has literally opened the door to the question, can telehealth be better?” From the near-term “new wave” of telehealth that has already begun to “eclipse the urgent care telehealth” to how Amwell’s clientele of clinicians, healthcare delivery systems, and payers are shifting to accept the idea of the technology as “the start of healthcare,” Roy talks of a future of telehealth that is “entrenched inside the system.” And how Amwell is meant to act as “facilitator.” “When we start thinking about telehealth as a switchboard -- not as a product, but as an infrastructure for the redistribution of healthcare -- we're talking about a completely different experience for us as Americans on what healthcare is available to us and how we can consume it.” “To me, and I'll fast forward to the end here, we want to get to the point that telehealth changes our expectation when we grow old as to where we can grow old. We want to be in a place where we can stay at home...where we don't have to be in the ‘belly of the beast’ to get healthcare.” How far away is this future that Roy describes, midway through telehealth’s biggest year yet? Is the appetite there among incumbents? And what of those Amwell IPO rumors? How might that kind of funding help rush things along? Tune in to this episode of ‘WTF Health - What’s the Future, Health?’ with Jessica DaMassa to find out. *** Hear more from the ‘who’s who’ of health tech and health innovation as they work to make digital health, telehealth, remote monitoring, and data analytics a bigger part of the future of the healthcare industry. Subscribe to WTF Health's YouTube: /wtfhealth Follow Jess DaMassa on Twitter: https://twitter.com/jessdamassa Visit WTF Health: https://www.wtf.health Jessica DaMassa, the emerging ‘It girl’ of health tech interviewing, chats it up with the ‘who’s who’ of the health innovation set on 'WTF Health - What's the Future, Health?' Catch 100's of interviews with leading health tech startups and the VC investors, accelerators, health insurance companies, pharmas, and hospital systems helping bring their new ideas into the healthcare establishment. From AI and Big Data to virtual care, digital therapeutics, payment model innovation, health policy, and investing, Jessica helps you spot the trends and figure out what’s next. To learn more about WTF Health, find out where Jess will be next, or throw some dollars at our show, check out www.wtf.health. Sponsored by Bayer G4A, Livongo, GuideWell, Teladoc, & The Health Care Blog

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